Acoustics By Design

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Pure Life – Birmingham

Pure Life operate a contact centre near the NEC at Birmingham, the staff are continuously engaged in video calls from their desks with clients. This has led to noise issues and a potential confidentiality issue.

Acoustics By Design recommended absorbing wall panels to soften the hard plasterboard walls and sound masking to raise the natural background sound. The ReSorb Wall Panels are class A absorbers finished in printed fabric with the Pure Life logo to be visible by any of the cameras.
The Lencore sound masking is installed above the ceiling and reduces speech intelligibility at greater distances to improve call privacy.

Both solutions are easily removed to allow the client to relocate with them in the future.